Frequently Asked Questions
Plan Features
Everything You’ll Need to Know
When can I enroll?
- New Hires: within 60 days from your date of hire
- All Employees: during Open Enrollment
When will my benefits be effective?
- New Hires: 1st of the month following 60 days from your date of hire
- Open Enrollment: 7/1/2026
How Do I File a Claim?
- scroll down to find claim forms and a link to file claims online
What if I have questions about my benefits?
- Accident, Critical Illness and Hospital Indemnity Plans: Call Aflac at 800-433-3036
- Short Term Disability Plan: Call The Standard at 800-368-2859
Plan Documents
Websites
File an Aflac Claim Online
Accident, Critical Illness, Hospital Indemnity and Wellness Claims
The Standard Online Form
Short Term Disability Claim
Contacts
Aflac Customer Service
Accident, Critical Illness, Hospital Indemnity Plans
800-433-3036
The Standard Customer Service
Short Term Disability Plan
800-368-2859